by Gary Pankhurst | Oct 30, 2020 | Blog, Video
IMS was delighted to contribute to the success of the APAC Fraud Virtual Summit this week. Our CEO Daren Jay delivered a presentation on investigative interviewing strategies at the summit and facilitated a ½ day post-conference workshop to investigation managers,... 
by Gary Pankhurst | Oct 5, 2020 | Blog
Interview Management Solutions (IMS) is pleased to announce that its industry-leading TILES System interview management solution has been awarded a place on the UK Government’s Digital Marketplace G-Cloud 12 framework. The Digital Marketplace allows public sector... 
by Gary Pankhurst | Jul 12, 2020 | Blog
There is no doubt that diversity of staff within your investigation unit will add significant value to your operations. Standardising approaches to interviewing should not diminish or inhibit the capacity of individuals to utilise their own unique experiences,... 
by Daren Jay | Jun 7, 2020 | Blog
It’s easy to assume that your next interviewee will want to cooperate with you and disclose information for the benefit of your investigation. This may be a natural assumption based upon your own perception of how you would act in the shoes of the interviewee... 
by Daren Jay | Apr 8, 2020 | Blog
With the current global pandemic set to increase investigators’ reliance on telephone interviews, it may be time to look back at research into a simple technique that can enable investigators to increase information yield from telephone-based investigative... 
by Daren Jay | Mar 20, 2020 | Blog, Video
Managing conversations can be challenging for many investigators, regardless of experience. Conducting interviews with investigation subjects can be particularly difficult, with evidence, information, and intelligence all needing to be strategically managed to...